Fergus Byrne
About Fergus Byrne
Fergus Byrne is a Technical Support Specialist at Quadient in Dublin, Ireland, with over 30 years of experience in the printing industry. He has expertise in color calibration and has facilitated the acquisition of specialized printing machines across Europe.
Work at Quadient
Fergus Byrne has been employed at Quadient as a Technical Support Specialist since 2017. In this role, he provides technical assistance and support to clients, ensuring optimal use of Quadient's products and services. His position is based in Dublin, Ireland, where he leverages his expertise to address customer inquiries and troubleshoot issues effectively.
Education and Expertise
Fergus Byrne studied at Kevin Street College of Technology, where he focused on Electronics and obtained a Bachelor of Science (BSc) degree from 1975 to 1980. His educational background provides a solid foundation for his technical support role, enabling him to understand complex electronic systems and their applications in printing technology.
Background
Prior to joining Quadient, Fergus Byrne was the owner of Geometrics, where he worked for 25 years from 1992 to 2017. His experience in managing a business in the printing industry has contributed to his extensive knowledge of printing technologies and customer needs. He has built a network of connections within the industry, enhancing his ability to support clients effectively.
Training and Professional Development
Fergus Byrne completed a three-day training course in Germany focused on color calibration, which was conducted by a leading European ink manufacturer. This training, attended with colleagues from Quadient, has equipped him with advanced skills in color management, essential for providing high-quality technical support in the printing sector.
Industry Engagement
Fergus regularly attends trade shows across Europe to maintain strong relationships with suppliers of ink, media, and machines. His active participation in these events helps him stay updated on industry trends and innovations, which he incorporates into his technical support practices.