Frans Verstraten
About Frans Verstraten
Frans Verstraten serves as the Senior Vice President of Customer Success for International Operations at Quadient, a position he has held since 2021. With extensive experience in technology solutions and customer engagement, he has previously held leadership roles at various companies, including Human Inference and PeopleSoft.
Current Role at Quadient
Frans Verstraten serves as the Senior Vice President of Customer Success International Operations at Quadient. He has held this position since 2021, contributing to the company's customer success strategy as part of the Senior Leadership Team. In this role, he is responsible for leading Pre-sales, Professional Service, Customer Support, and Customer Advocacy teams, focusing on aligning with customers' business goals and maximizing their ROI through continuous engagement.
Previous Experience in Technology and Sales
Frans Verstraten has a diverse background in technology and sales, having worked in various roles across multiple organizations. He was the Enterprise Sales Director at Human Inference from 2009 to 2011 and served as the Managing Director at the same company from 2008 to 2009. His earlier experience includes positions such as Program Manager at PeopleSoft and Partner at Verduin Marketing Consultants, demonstrating his extensive expertise in delivering technology solutions.
Career History at Human Inference
Frans Verstraten held several positions at Human Inference, showcasing his capabilities in professional services and sales. He worked as the Professional Services Director from 2005 to 2009, followed by roles as Solution Director and Enterprise Sales Director. His tenure at Human Inference reflects his commitment to enhancing customer engagement and delivering technology solutions.
Educational Background in Engineering
Frans Verstraten studied at Hogeschool van Arnhem en Nijmegen (HAN), where he pursued a degree in construction engineering, achieving the title of ing. His education laid the foundation for his technical expertise and understanding of engineering principles, which he has applied throughout his career in technology and customer success.
Expertise in Technology Solutions
Frans Verstraten possesses expertise in selling and delivering technology solutions tailored for global 2000, enterprise, and midmarket sectors. He specializes in various areas including CRM, CDI, WCM, CEM, Data Quality, MDM, BI, ERP, Data Governance, and Project Management. His extensive experience in building international practices has enabled him to effectively introduce and deliver new products to the market.