Guilherme Julião
About Guilherme Julião
Guilherme Julião is a Software Support Analyst currently employed at Quadient in Markham, Ontario, Canada. He has extensive experience in IT service management, having worked at Tata Consultancy Services in various roles for several years.
Work at Quadient
Guilherme Julião has been employed at Quadient as a Software Support Analyst since 2018. He works in Markham, Ontario, Canada, where he provides technical support and solutions related to software products. His role involves troubleshooting issues, assisting clients, and ensuring the smooth operation of software systems.
Previous Experience at Tata Consultancy Services
Prior to his current position, Guilherme Julião worked at Tata Consultancy Services (TCS) in various roles. He served as an IT Service Management Coordinator from 2016 to 2018 and as an IT Service Management Analyst from 2013 to 2015. His experience at TCS spanned over five years, during which he developed skills in service management and coordination.
Education and Expertise
Guilherme Julião holds a Bachelor's degree from Universidade Católica de Santos in Brazil, which he completed from 2011 to 2015. He also studied at Kent Institute in Australia, where he achieved an Associate degree from 2012 to 2013. Additionally, he attended Faculdade de Tecnologia da Baixada Santista and Faculdade de Tecnologia de São Paulo, furthering his education in technology-related fields.
Early Career Background
Guilherme Julião began his career as a Junior Programmer at Triad Productivity Solutions from 2009 to 2012. He also worked as a Function Waiter at The Clifford Wallace Agency in Sydney, Australia, for nine months in 2012. These early roles contributed to his foundational skills in programming and customer service.