Gyan Gupta
About Gyan Gupta
Gyan Gupta is a CRM Lead with over 10 years of experience in Salesforce Development, specializing in Apex classes, Visual Force, and the Lightning Framework. He has worked in various roles across multiple companies, including Tata Consultancy Services and Quadient, and holds 7 Salesforce certifications.
Work at Quadient
Currently, Gyan Gupta serves as the CRM Lead at Quadient, a position he has held since 2021. In this role, he leverages his extensive experience in Salesforce development and CRM processes to enhance customer relationship management strategies. Prior to this, he worked as a Salesforce Developer at Quadient from 2018 to 2021, where he contributed to various Salesforce projects and initiatives.
Education and Expertise
Gyan Gupta studied Electronics and Communications Engineering at Rajiv Gandhi Prodyogiki Vishwavidyalaya, earning a Bachelor of Engineering (BE) from 2007 to 2011. He completed his Higher Secondary and High School Education at Jawahar Navodaya Vidyalaya, Rewa, focusing on Physics, Chemistry, and Mathematics from 1999 to 2006. He possesses expertise in Salesforce Development, including Apex classes, Apex Triggers, Visual Force, and the Lightning Framework.
Background in Salesforce Development
Gyan Gupta has over 10 years of experience in Salesforce.com CRM, Force.com, and site.com as an Application Architect, Developer, and Administrator. His proficiency includes data migration from traditional applications to Salesforce using tools such as Data Loader, Workbench, and Salesforce Connect. He is also familiar with CRM processes like Marketing, Customer Service, and Customer Support.
Previous Work Experience
Before joining Quadient, Gyan Gupta held various positions at Tata Consultancy Services and Cognizant. He worked as an Information Technology Analyst at Tata Consultancy Services in Phoenix, Arizona, from 2016 to 2018. He also served as a Senior Salesforce Developer at Cognizant for six months in 2018 in Hartford, Connecticut. His earlier roles included Assistant Systems Engineer and System Engineer at Tata Consultancy Services in India.
Certifications and Skills
Gyan Gupta holds seven Salesforce certifications and has achieved the Trailhead Ranger status, demonstrating his commitment to continuous learning and professional development. He has hands-on experience in creating reports, custom report types, and dashboards for application analytics reporting. Additionally, he has knowledge of branching strategies with SVN, Stash, Bitbucket, and implementing CI/CD with these tools.