Helle Erbe Petersen
About Helle Erbe Petersen
Helle Erbe Petersen serves as a Retention Manager at Quadient and has held the same position at Neopost since 2013. She has a background in customer service and account management, with previous roles at Pitney Bowes and Lyreco.
Work at Quadient
Helle Erbe Petersen has served as a Retention Manager at Quadient since 2013. In this role, she focuses on customer retention strategies and initiatives to enhance client satisfaction. Her experience in retention management contributes to the company's efforts in maintaining long-term relationships with clients. Quadient, known for its customer communications management solutions, benefits from her expertise in understanding client needs and implementing effective retention practices.
Previous Experience at Pitney Bowes
Prior to her current role, Helle Erbe Petersen worked at Pitney Bowes as a Retention Account Manager from 2011 to 2013. During her tenure in Stamford, Connecticut, she was responsible for managing client accounts and developing strategies to retain customers. This position provided her with valuable insights into customer relationship management and retention techniques, which she has applied in her subsequent roles.
Career Background
Helle Erbe Petersen has a diverse career spanning multiple roles and industries. She began her professional journey as a Kundeservice Administrator at Lyreco from 2000 to 2006 in Laval, Quebec, Canada. Following this, she worked at Lindorff as an Inkassor Dgiver from 2006 to 2011 in Oslo, Norway. This varied background has equipped her with a broad skill set in customer service and account management.
Education and Expertise
Helle Erbe Petersen studied at Niels Brock Executive, where she gained knowledge and skills relevant to her career in retention management. Her educational background supports her professional roles, allowing her to apply strategic thinking and effective communication in her work. This foundation has been instrumental in her ability to manage client relationships and develop retention strategies.