Ismael Toumi
About Ismael Toumi
Ismael Toumi is a Professional Services Manager with extensive international experience in digital transformation projects across Europe, America, and Asia. He leads a team at Quadient and is fluent in four languages, which supports his work in managing diverse client relationships.
Work at Quadient
Ismael Toumi currently serves as Professional Services Manager at Quadient, a position he has held since 2019. In this role, he leads a team of six consultants and focuses on delivering solutions across various industries, including banking, insurance, telecom, and mobility. He previously worked as a Senior Project Manager in Customer Experience Digitalization at Quadient from 2018 to 2019. His responsibilities include acting as an intermediary between sales and technical teams to ensure effective project execution and client satisfaction. He manages an annual turnover exceeding 2 million Euros.
Education and Expertise
Ismael Toumi holds a Master's degree from ENSEEIHT, which he completed from 2006 to 2009. He achieved the Project Management Professional (PMP) certification from PMI in 2017 after an 11-month study period. Additionally, he earned the Certified ScrumMaster® designation from Scrum Alliance in 2018. His educational background supports his extensive experience in managing digital transformation projects and leading teams effectively.
Background
Ismael Toumi has extensive international experience, having worked across Europe, America, and Asia. His career includes positions at various companies, such as BT, Orange Business Services, Nokia, Bombardier Transportation, NetApp USA, and Airbus Defence & Space. His diverse roles have equipped him with a broad understanding of project management in different sectors, enhancing his ability to deliver successful outcomes in digital transformation initiatives.
Language Proficiency
Ismael Toumi is fluent in four languages: French, English, German, and Spanish. This multilingual capability facilitates effective communication and relationship management in international projects. His language skills contribute to his success in managing diverse teams and engaging with clients from various cultural backgrounds.
Professional Experience
Ismael Toumi has held several significant positions throughout his career. He worked as a Project Manager in Infrastructure Solutions at Orange Business Services from 2012 to 2014 and as a Senior Consultant in Innovative Technology Solutions from 2010 to 2012. He also served as a Bid Manager at Nokia and Bombardier Transportation, focusing on telecommunications and mobility transformation. His experience spans various roles that emphasize project management and client engagement.