Jason Smallwood
About Jason Smallwood
Jason Smallwood is the ANZ Professional Services Manager at Quadient, where he has worked since 2022. He has extensive experience in customer communications management and has held various roles in notable companies, including Mastersoft and Accenture.
Current Role at Quadient
Jason Smallwood currently serves as the ANZ Professional Services Manager at Quadient. He has held this position since 2022, contributing to the company's operations in Sydney, New South Wales, Australia. In this role, he focuses on managing professional services and enhancing client engagement across the region.
Previous Experience at Quadient
Before his current role, Jason Smallwood worked at Quadient as an Engagement Manager from 2015 to 2022. During his seven years in this position, he was responsible for overseeing client engagements and ensuring the successful delivery of services. His tenure at Quadient has been marked by significant contributions to the company's growth in the Australian market.
Consulting Experience
Jason Smallwood has a background in consulting, notably with Accenture in Belgium, where he integrated a Documentum-based enterprise publishing solution with KBC's legacy IBM-centric bulk-print environment. His consulting experience includes roles that required a deep understanding of customer communication management and system integration.
Career Background in Customer Communications
Throughout his career, Jason Smallwood has held various positions focused on customer communications. He worked at Mastersoft in multiple roles, including Head of Hosted/Managed Services & CCM and Solution Architect. His experience also includes serving as the Customer Communications Practice Manager at Avoka Technologies and as a CCM Specialist at npower.
Technical Skills and Contributions
Jason Smallwood has a strong technical background, including programming in COBOL/CICS for GE Capital. He has provided design and development services to enhance communication generation systems for clients like NPower. His skills in document writing and diagram creation are well-regarded in the industry.