Jeremy Dewey
About Jeremy Dewey
Jeremy Dewey is a Senior Field Service Technician with extensive experience in technical support and account management. He has worked for several companies in the Greater Grand Rapids area and holds an Associate Degree in Electronics from the National Institute of Technology.
Work at Quadient
Jeremy Dewey has been employed at Quadient as a Senior Field Service Technician since 2020. In this role, he is responsible for providing technical support and service solutions to clients in West Michigan. His expertise in managing remote desktop solutions contributes to enhancing the efficiency of technical support operations within the organization.
Previous Experience in Technical Support
Before joining Quadient, Jeremy Dewey accumulated extensive experience in technical support roles. He worked at Customer Engineering Services as a Technical Support Representative from 2018 to 2020. Prior to that, he served as a Technician Specialist 2 at Ricoh Americas Corporation for 22 years, from 1995 to 2017. His career also includes a position as an Associate Customer Service Engineer at Bowe Bell + Howell for 11 months in 2017.
Education and Expertise
Jeremy Dewey studied at the National Institute of Technology, where he earned an Associate Degree in Electronics from 1991 to 1993. His educational background supports his technical expertise, particularly in managing remote desktop solutions and account management, ensuring effective client service and support.
Background in Service Technician Roles
Jeremy Dewey began his career as a Service Technician at Innovative Medical Systems, Inc. in 2017, where he worked for six months in the Greater Grand Rapids, Michigan Area. His background includes various roles that have contributed to his proficiency in professional services and client satisfaction.