Jhegarih Crawford
About Jhegarih Crawford
Jhegarih Crawford is a Senior Field Service Technician with a background in customer engagement and technical support. He has held various roles in companies such as Procter & Gamble, Apple, and Northfield Medical, and currently works at Quadient and Asylon Robotics.
Work at Quadient
Jhegarih Crawford has been employed at Quadient as a Senior Field Service Technician since 2023. In this role, he focuses on enhancing customer engagement and retention in technology-driven environments. His responsibilities include providing technical support and ensuring customer satisfaction through effective problem-solving.
Previous Experience
Before joining Quadient, Crawford held several positions that contributed to his expertise. He worked as an Analytical Lab Technician at Procter & Gamble from 2012 to 2013. He then served as a Surgical Instrument Technician at Northfield Medical from 2013 to 2015 in the Greensboro/Winston-Salem, North Carolina area. Following this, he was a Customer Care Specialist at Apple from 2018 to 2020.
Current Role at Asylon Robotics
In addition to his position at Quadient, Jhegarih Crawford has been working at Asylon Robotics as a Security UAV Operator since 2020. This role involves utilizing technology to enhance security operations, further demonstrating his commitment to integrating technology into practical applications.
Education and Training
Crawford studied at Phillip O Berry Academy of Technology, where he earned his diploma from 2003 to 2007. He furthered his education at SANS Technology Institute, enhancing his knowledge and skills in technology and security.
Skills and Focus Areas
Jhegarih Crawford combines strategic thinking with a passion for technology. He has a strong focus on enhancing SaaS product adoption and customer satisfaction through technical support and complex problem-solving. His diverse experience equips him to deliver insights that contribute to product evolution.