Jochen Razum
About Jochen Razum
Jochen Razum serves as the VP of Sales and Operations for DACH and Italy at Quadient, where he focuses on enhancing customer experiences through personalized interactions. With a background that includes leadership roles at several technology companies, he has over two decades of experience in the industry.
Work at Quadient
Jochen Razum serves as the Vice President of Sales and Operations for the DACH region and Italy at Quadient. He has held this position since 2015, contributing to the company's mission of transforming approximately 8 billion business interactions into personalized experiences each year. Razum plays a crucial role in implementing Quadient's strategy to foster relevant and personalized connections for a diverse customer base, enhancing customer experience across multiple channels.
Previous Experience
Before joining Quadient, Jochen Razum held several significant roles in the technology and software sectors. He was the Geschäftsführer at Pitney Bowes Software from 2004 to 2010, where he managed operations for six years. Prior to that, he served as Geschäftsführer at Sagent Technology from 1999 to 2004, overseeing the company for five years. Additionally, he worked at legodo ag as Vorstand from 2012 to 2013 and held the position of Leiter Business Development BI&W at Oracle from 1995 to 1999.
Education and Expertise
Jochen Razum has extensive experience in sales, operations, and business development within the technology sector. His expertise encompasses managing large-scale business interactions and enhancing customer experiences through personalized strategies. His background includes leadership roles that have equipped him with the skills necessary to drive operational excellence and strategic initiatives in various organizations.
Impact on Customer Experience
In his current role at Quadient, Jochen Razum contributes significantly to the company's ability to deliver consistent and meaningful interactions across all channels. His efforts are aimed at enhancing customer experience excellence, which is central to Quadient's operations. By focusing on personalized connections, Razum supports the company's goal of improving customer engagement for hundreds of thousands of clients worldwide.