Karen Platt, Pmp
About Karen Platt, Pmp
Karen Platt is a CXM Sales Specialist currently working at Quadient since 2021. With extensive experience in project and program management at Pitney Bowes and a background in computer science, she focuses on enhancing brand loyalty and customer experience.
Work at Quadient
Karen Platt currently serves as a CXM Sales Specialist at Quadient, a position she has held since 2021. In this role, she focuses on enhancing customer experience management and driving sales initiatives. Prior to this role, she worked as a Sales Enablement Manager at Quadient from 2020 to 2021, where she contributed to the development of sales strategies and training programs.
Previous Experience at Pitney Bowes
Karen Platt has extensive experience at Pitney Bowes, where she held multiple roles over an eight-year period. She served as a Principal Project Manager/Program Manager from 2005 to 2013, and later as a Senior Product Manager from 2013 to 2015. Additionally, she worked as a Principal Solutions Consultant from 2015 to 2016 and as a Sales Manager Account Executive from 2016 to 2017. Her roles involved managing projects and solutions that enhanced customer engagement and operational efficiency.
Education and Expertise
Karen Platt studied Computer Science at Florida State College in Jacksonville. She possesses expertise in building strategic relationships with Managed Service Providers (MSPs) and System Integrators (SIs). Her educational background and professional experience contribute to her understanding of customer experience and brand loyalty.
Background in Business Ownership
From 2018 to 2020, Karen Platt was self-employed as a business owner, where she applied her skills in customer experience and sales strategy. This experience allowed her to further develop her understanding of market dynamics and customer needs in a remote work environment.
Experience at Allstate Financial Services
Before her tenure at Pitney Bowes, Karen Platt worked at Allstate Financial Services, LLC as a Senior Systems Compliance Manager from 1999 to 2005. In this role, she focused on compliance and systems management, contributing to the operational integrity of the organization.