Laurent Ghio
About Laurent Ghio
Laurent Ghio is a Senior Global Product Manager at Quadient, specializing in Enterprise SaaS. He holds an MBA from The Open University Business School and has extensive experience in product management, customer experience, and innovative solution development.
Current Role at Quadient
Laurent Ghio serves as the Senior Global Product Manager for Enterprise SaaS at Quadient. He has held this position since 2013, contributing over 11 years of experience in product management within the Paris Area, France. In this role, he focuses on aligning product development with customer needs by incorporating feedback and market insights. His responsibilities include utilizing advanced data sets and reporting tools, such as PowerBI, to enhance product strategy and management.
Previous Experience in Product Management
Before joining Quadient, Laurent Ghio worked at Neopost Document Solutions in various roles. He was the Global Product Strategy Manager from 2012 to 2013 and previously served as the Marketing Strategy Manager for Customer Communication Management from 2009 to 2012. His earlier experience includes positions at Sefas Innovation, where he worked as a Product Marketing Manager and Product Manager for the OpenPrint Suite. This diverse background has equipped him with a comprehensive understanding of product management and strategy.
Educational Background
Laurent Ghio has a solid educational foundation, having studied at several prestigious institutions. He earned an MBA from The Open University Business School between 2005 and 2008. Additionally, he holds a Master's degree from Paris-Sud University (Paris XI) and a DESS from Université Paris-Est Créteil (UPEC). His education has provided him with the analytical skills necessary for effective product management and strategy.
Advocacy for Product Innovation
Laurent Ghio advocates for a 'fail fast' approach to drive product innovation and success. He enjoys working in agile environments and emphasizes the importance of outside-the-box thinking in product development. His focus on solving complex customer experience challenges through innovative solutions reflects his commitment to enhancing the customer journey in B2B SaaS environments.
Expertise in Customer Experience Solutions
Laurent Ghio possesses expertise in implementing best practice frameworks aimed at improving the customer journey. He has a strong focus on addressing complex customer experience challenges, utilizing his extensive background in product management and strategy to develop effective solutions. His approach incorporates customer feedback and market insights, ensuring alignment between product creativity and customer needs.