Libor Nunvar, Eda
About Libor Nunvar, Eda
Libor Nunvar is a Partner Success Manager at Quadient, specializing in Customer Communications Management and Customer Experience Management. He holds a Master's degree in Systems Engineering, Informatics, and Information Management, and has over 15 years of experience in the computer software industry.
Work at Quadient
Libor Nunvar currently serves as a Partner Success Manager at Quadient, a role he has held since 2019. His responsibilities include ensuring customer satisfaction and driving partner success within the organization. He previously worked at Quadient as a Key Account Delivery Manager for nine months in 2018 to 2019. His experience at Quadient reflects his dedication to enhancing customer communications and experience management.
Education and Expertise
Libor Nunvar holds a Master's degree in Systems Engineering, Informatics, and Information Management from the University of Hradec Králové, which he completed from 2000 to 2002. He also earned a Bachelor's Degree from the same institution between 1995 and 1999. Additionally, he studied at Business School for one year, obtaining a Certificate from 1993 to 1994. His educational background supports his expertise in Customer Communications Management (CCM) and Customer Experience Management (CXM).
Background in Customer Care and Technical Support
Libor Nunvar has extensive experience in customer care and technical support roles. He worked at GMC Software in various capacities, including Technical Support Consultant, Technical Support Team Leader, and Customer Care Operations Manager from 2005 to 2016. He also held the position of Head of B2C Customer Care at Tiscali for one year. His background equips him with a strong foundation in managing customer relationships and operational excellence.
Professional Experience at GMC Software
Libor Nunvar's tenure at GMC Software spanned over six years, where he held multiple positions. He served as a Technical Support Consultant from 2005 to 2011, followed by roles as Technical Support Team Leader and Business Analyst Manager until 2018. His experience at GMC Software contributed to his understanding of customer needs and operational processes, enhancing his skills in partner success management.
Leadership and Process Improvement
Libor Nunvar is recognized for his strong background in process improvement and people leadership. His enthusiasm for operational excellence is evident in his approach to managing customer and partner success. With over 15 years of experience in the computer software industry, he has developed a comprehensive understanding of systems engineering and information management, which aids in his current role.