Luca Palmisano
About Luca Palmisano
Luca Palmisano is a Senior Solution Architect at Quadient CXM Italy, with extensive experience in UI/UX design and digital transformation. He has held various roles in project management and consulting, contributing to customer communication processes and omnichannel strategies.
Work at Quadient
Luca Palmisano has been employed at Quadient CXM Italy as a Senior Solution Architect since 2010. In this role, he focuses on enhancing customer experience through innovative solutions. His work involves applying user-centric design principles and leveraging his expertise in Digital Transformation to help businesses adapt to new technologies. His tenure at Quadient spans over 14 years, during which he has contributed to various projects aimed at improving customer communication processes.
Education and Expertise
Luca Palmisano has a diverse educational background. He studied at Istituto Rizzoli, where he achieved diplomas in Graphic Designer and Graphic Art Technician. Additionally, he completed a certification in Project Management (Prince2) in 2008 and obtained a Microsoft MCP certification in 2007. His studies also include a certificate from the Italian Army's Military Printing House, focusing on pre-press operations. His expertise encompasses Customer Journey Mapping (CJM) and Omnichannel strategies, which are essential for modern customer engagement.
Background
Before joining Quadient, Luca Palmisano held various positions that contributed to his professional development. He worked at Oce Printing Systems as a Software Consultant and later as a System Architect. He also served as a Project Manager at Océ - A Canon Company. His experience includes a significant tenure as an Art Director at Avon, where he worked for 11 years. This background has equipped him with a strong foundation in design and technology integration.
Achievements
Luca Palmisano has made notable contributions in the field of UI/UX design, advocating for user-centric design principles throughout his career. His work in Digital Transformation has aided numerous businesses in adapting to technological advancements. He possesses skills in Document Composition, which enhance customer communication processes. His extensive experience in various roles has allowed him to develop a comprehensive understanding of customer engagement strategies.