Marcel Pierre Samuels
About Marcel Pierre Samuels
Marcel Pierre Samuels is a Software Analyst currently working at Quadient in Markham, Ontario, Canada. He has a diverse background in technical support and software development, with previous roles at Rogers Communications and a solid educational foundation in Computer Science and Geography from Ryerson University.
Work at Quadient
Marcel Pierre Samuels has been employed at Quadient as a Software Analyst since 2021. His role involves analyzing software systems and contributing to the development of solutions that enhance customer experiences. Working in Markham, Ontario, Canada, he applies his skills in front-end web development and mobile development to support the company's objectives.
Previous Experience at Rogers Communications
Prior to his current position, Marcel worked at Rogers Communications in various roles. He served as the In-Charge Technical Support Team Manager for two months in 2021. He also held positions as an IT Support Specialist for five months in 2019, and as a Tier 2 - Technical Escalations Management team member from 2019 to 2021. Additionally, he participated in the New Leadership Program as a candidate for three months in 2021.
Education and Expertise
Marcel studied at Ryerson University from 2014 to 2018, where he earned a Bachelor of Science in Computer Science and a Minor in Geography. His education has equipped him with a strong foundation in software development and IT support. He possesses expertise in front-end web development and has a strong interest in mobile development, which enhances his capabilities as a Software Analyst.
Background in Technical Support and Development
Marcel has a diverse background in technical support and software development. He worked as a Counter Intelligence Agent at Geek Squad for two months in 2018 and completed a Software Developer Internship at Jonar for three months in 2018 to 2019. He also worked as a Front-End Developer at ValX from 2018 to 2020, further expanding his experience in the technology sector.
Sales Experience at The Source
Marcel gained valuable customer service experience as a Sales Associate at The Source from 2016 to 2017. This role involved assisting customers with their technology needs and providing product information, which contributed to his understanding of the retail technology landscape.