Marco Tamburrini
About Marco Tamburrini
Marco Tamburrini is the Enterprise Customer Experience Development Manager at Quadient, where he focuses on enhancing customer experience through integrable solutions. He has a background in marketing, sales, and customer communication solutions, with significant experience in implementing the Inspire platform.
Work at Quadient
Marco Tamburrini serves as the Enterprise Customer Experience Development Manager at Quadient, a position he has held since 2020. In this role, he focuses on enhancing customer experience by providing solutions that are easily integrable. His expertise lies in integrating customer communication solutions that streamline communication processes across various channels. Tamburrini has played a key role in implementing the Inspire platform, which centralizes customer communications management, thereby improving efficiency and effectiveness in customer interactions.
Education and Expertise
Marco Tamburrini has a diverse educational background. He studied at LUISS Business School, where he completed a course in Marketing & Sales in 2014. Additionally, he attended the Dale Carnegie Center, achieving a Management qualification in 2009 and a Sales Technique qualification in the same year. His studies at Liceo Scientifico in 1998-1999 provided him with a foundational education that supports his professional endeavors. This combination of education equips him with the skills necessary to excel in customer experience and communication solutions.
Background
Before joining Quadient, Marco Tamburrini gained valuable experience in various roles. He worked at NCR as a customer engineer from 2001 to 2004, where he developed technical skills in customer service. Following this, he served as Sales Director at Leaderform from 2011 to 2020 in Verona. His extensive background in sales and customer engineering has contributed to his current focus on enhancing customer experience at Quadient.
Achievements
Marco Tamburrini has been instrumental in the implementation of the Inspire platform at Quadient, which centralizes customer communications management. This initiative has significantly improved the way customer communications are managed, leading to enhanced customer experiences. His role in integrating customer communication solutions demonstrates his commitment to achieving excellence in customer experience.