Michael Gereg
About Michael Gereg
Michael Gereg serves as the Director of NORAM User Support at Quadient, where he has worked since 2020. With over a decade of experience in IT management, he has a strong background in cost reduction, VPN remote access, and compliance with regulatory standards.
Work at Quadient
Michael Gereg has served as the Director of NORAM User Support at Quadient since 2020. In this role, he oversees user support operations across North America, focusing on enhancing customer satisfaction and ensuring efficient service delivery. His leadership contributes to the overall effectiveness of user support strategies within the organization.
Current Role at Neopost
Michael Gereg has been the IT Network and User Support Manager at Neopost since 2013. He has spent 11 years in this position, primarily located in the Greater New York City Area. His responsibilities include managing IT operations and implementing cost-effective solutions that add value to the organization. He has demonstrated financial acumen in IT management, successfully reducing costs while improving service quality.
Professional Background
Michael Gereg has a diverse professional background in IT management. He worked as an Independent IT Consultant from 2011 to 2012 and served as IT Systems Manager at Micro Warehouse from 1994 to 2003. Additionally, he held the position of IT Manager at Baldwin Technology Company, Inc from 2005 to 2011, and was the IT Services Manager at Ability Beyond Disability from 2012 to 2013. His extensive experience spans various aspects of IT, including user support and systems management.
Education and Expertise
Michael Gereg studied at Western Connecticut State University, where he earned a Bachelor of Business Administration (BBA) with a concentration in Management Information Systems from 1981 to 1986. He also attended New Horizon Computer Learning Center, where he completed courses in MS Exchange and various Novell classes. His educational background supports his expertise in IT systems, including designing Exchange Email infrastructure and ensuring Sarbanes-Oxley IT compliance.
Technical Skills and Specializations
Michael Gereg possesses specialized skills in several areas of IT. He has significant experience in VPN Remote Access, enabling secure connections for remote users. His strong background in IP Telephony allows for effective voice communication management. Additionally, he has expertise in Sarbanes-Oxley IT Compliance, ensuring that IT systems meet regulatory standards for financial reporting.