Michael Kikiowo
About Michael Kikiowo
Michael Kikiowo is a Dispatch Agent with a background in facilities management and customer service. He has held various roles in notable companies, including Bank of America Merrill Lynch and Quadient, and possesses strong problem-solving skills and client relationship-building abilities.
Current Role at Quadient
Michael Kikiowo currently serves as an Assistant Facilities Manager at Quadient, a position he has held since 2020. In this role, he is responsible for overseeing various aspects of facilities management, ensuring operational efficiency and client satisfaction. Additionally, he works as a Dispatch Agent at Quadient, a role he has undertaken since 2021. His responsibilities in this position include managing dispatch operations and coordinating logistics.
Previous Experience in Corporate Services
Before joining Quadient, Michael Kikiowo worked at Bank of America Merrill Lynch as a Corporate Services Administrator from 2015 to 2019. During this four-year tenure in London, he gained valuable experience in corporate services, focusing on client relationship management and operational support. His earlier role at DST Systems as a Service Desk agent in 2019 further contributed to his skills in problem-solving and strategic business acquisition.
Educational Background in Marketing
Michael Kikiowo studied at the University of Greenwich, where he earned a Bachelor of Business Administration (BBA) with a focus on Marketing. His studies spanned from 2008 to 2012, providing him with a solid foundation in business principles and marketing strategies. This educational background supports his professional roles in facilities management and client relations.
Career Progression in Sales and Customer Service
Michael Kikiowo has a diverse background in sales and customer service. He worked as an Account Executive at Make it Clear for four months in 2019 and as a Sales Account Executive at CCA International for seven months in 2014. Additionally, he gained experience as a Customer Service Assistant at WEST CORNWALL PASTY CO. LIMITED from 2008 to 2012. These roles have enhanced his ability to build relationships with clients and manage customer expectations.
Interests and Hobbies
Michael Kikiowo enjoys watching sports, particularly the Premier League, NFL, and NBA. He is a supporter of teams such as Arsenal, the Atlanta Falcons, and the Boston Celtics. His passion for sports reflects his engagement with team dynamics and competitive environments.