Michele Tessier
About Michele Tessier
Michele Tessier is a Loyalty Account Manager at Quadient, where she has worked since 2014. With extensive experience in sales and account management, she leads a team of Digital Telesales Representatives and has a strong background in persuasive communication and consultative sales.
Work at Quadient
Michele Tessier has been serving as a Loyalty Account Manager at Quadient since 2014. In this role, she focuses on managing customer relationships and enhancing customer loyalty through effective account management strategies. Her responsibilities include overseeing a team of Digital Telesales Representatives and ensuring that sales quotas are met. Tessier's consultative sales approach allows her to identify customer needs and provide tailored solutions, contributing to the overall success of the organization.
Previous Experience at MDR
Before joining Quadient, Michele Tessier worked at MDR, A D&B Company for 18 years, from 1992 to 2010. During her tenure, she held the position of Account Development Representative and later transitioned to Account Manager from 2010 to 2013. In these roles, she developed her skills in sales and customer relationship management, focusing on converting product demonstrations into subscriptions. Her experience at MDR laid the foundation for her subsequent roles in sales management.
Education and Expertise
Michele Tessier studied at the University of Bridgeport, where she completed courses in Music Education. While her educational background is in music, she has developed significant expertise in sales and account management over her professional career. Tessier is skilled in persuasive communication and has a proven track record of turning cold canvassing into successful sales. Her ability to deliver powerful presentations enhances her effectiveness in conveying product and service benefits.
Sales Management Skills
Michele Tessier is experienced in both business-to-business and consumer sales, with a strong emphasis on customer support and territory management. She has a consultative approach to sales, which involves identifying opportunities and overcoming objections. Tessier manages a team of Digital Telesales Representatives, focusing on achieving sales quotas and converting leads into subscriptions. Her leadership in sales management contributes to the overall performance of her team.