Michelle Bonner
About Michelle Bonner
Michelle Bonner serves as a Customer Success Manager at Quadient, where she has worked since 2021. With extensive experience in business operations and a strong focus on leadership training, she effectively aligns team efforts with project objectives to drive performance and growth.
Work at Quadient
Michelle Bonner has been serving as a Customer Success Manager for BPA at Quadient since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that client needs are met effectively. Her responsibilities include aligning team efforts with project objectives to drive business growth and performance. Bonner's strategic and analytical approach allows her to consistently exceed performance goals, contributing to the overall success of the organization.
Previous Experience at Verizon Business
Prior to her current position, Michelle Bonner worked at Verizon Business for over a decade. She held multiple roles, starting as a Business Support Center Coordinator from 2000 to 2005. She then advanced to Global Enterprise Advisor from 2005 to 2016, followed by a role as Senior Analyst in Business Operations from 2016 to 2019. Throughout her tenure at Verizon, she developed skills in operations management and customer engagement, which have informed her current work.
Education and Expertise
Michelle Bonner earned her Bachelor of Business Administration (BBA) from Northcentral University, completing her studies from 2010 to 2018. Her educational background provides a foundation for her expertise in business operations and customer success management. Bonner's focus on leadership training and staff development enhances her capability to contribute to team performance and business growth.
Leadership and Development Focus
Bonner is recognized for her strong focus on leadership training and staff development. She emphasizes the importance of aligning project and program strategies with business and financial goals. Her ability to establish effective policies and procedures supports team performance and drives business success, showcasing her commitment to fostering a productive work environment.