Milan š.
About Milan š.
Milan Š. is a Product Owner at Quadient, specializing in Customer Journey Map, DX Builder, Impress Distribute, and Insights since 2017. He holds a Master's degree in Information Management from the University of Hradec Králové and has a background in tech support and training.
Work at Quadient
Milan has been employed at Quadient since 2017, where he holds multiple roles as a Product Owner. He has been responsible for the Customer Journey Map for seven years, the DX Builder for six years, and the Insights product for six years. Additionally, he has served as the Product Owner for Impress Distribute since 2019. His work is based in Okres Hradec Králové, Česká republika.
Previous Employment Experience
Before joining Quadient, Milan worked at Teleperformance as a Tech Support representative for 11 months in 2010. He also held positions at GMC Software Technology, where he served as a Trainer for 11 months and later as a Senior Trainer for one year from 2010 to 2011. These roles contributed to his development in technical support and training.
Education and Expertise
Milan studied at the University of Hradec Králové, where he earned a Master's degree in Information Management from 2006 to 2011. He also pursued studies in Applied Informatics at the same university from 2004 to 2007. Prior to that, he completed his high school education at Šumperk, focusing on Computer Networks from 2000 to 2004.
Professional Philosophy
Milan emphasizes the importance of continuous learning to enhance analytical skills. He approaches challenges with a mindset focused on finding or creating solutions rather than viewing them as impossible. He values meaningful discussions about changes and maintains high standards for the quality of work produced.