Natalie Crook
About Natalie Crook
Natalie Crook is a Public Service Business Manager at Quadient, specializing in customer experience management and business process automation. She previously served as a Senior National Account Manager at Creditsafe for 14 years, building a strong network of loyal clients.
Work at Quadient
Natalie Crook has been serving as the Public Service Business Manager at Quadient since 2020. In this role, she focuses on customer experience management and business process automation, contributing to the company's initiatives in the public service sector. Her responsibilities include developing strategies to enhance client engagement and streamline operations, ensuring that Quadient delivers effective solutions tailored to the needs of its clients.
Previous Experience at Creditsafe
Before joining Quadient, Natalie Crook worked at Creditsafe for 14 years, holding the position of Senior National Account Manager from 2006 to 2020. During her tenure, she was responsible for managing key accounts and fostering relationships with clients. Her experience at Creditsafe provided her with a strong foundation in customer relationship management and business development.
Education and Expertise
Natalie Crook studied at Cardiff University, where she achieved a degree in Accounting. This educational background has equipped her with the financial acumen necessary for her roles in business management and client relations. Her expertise in customer experience management and business process automation is further enhanced by her practical experience in the industry.
Client Relationships and Collaborations
Natalie Crook has established a large network of loyal clients by providing high-quality, bespoke solutions. Her commitment to customer satisfaction has led to her recognition as a recommended supplier from Royal Mail. She collaborates with leading providers, including Parcel Force, to deliver comprehensive services that meet the diverse needs of her clients.
Endurance Training and Personal Development
In addition to her professional pursuits, Natalie Crook engages in endurance training to maintain her fitness and challenge her limits. This commitment to personal development reflects her dedication to pushing boundaries, both in her personal life and her professional career.