Olaf Metzner
About Olaf Metzner
Olaf Metzner serves as the Director of the Technical Service Center at Quadient in Munich since 2020, bringing extensive experience from previous roles in technical service management at Neopost and Canon Deutschland GmbH.
Work at Quadient
Olaf Metzner has been serving as the Director of the Technical Service Center at Quadient since 2020. In this role, he oversees operations and ensures the effective delivery of technical services. His tenure at Quadient reflects a commitment to enhancing customer support and service efficiency. Prior to his current position, he briefly held the role of Manager of the Technical Service Center at Quadient for two months in 2020.
Previous Experience at Neopost
Before joining Quadient, Olaf Metzner worked at Neopost for a total of nine years. He held several positions, including Manager of the Technical Service Center from 2015 to 2020, where he was responsible for managing technical support operations. Additionally, he served as the Field Service Manager from 2006 to 2010, focusing on field operations and customer service. He also worked as the Manager of Central Projects from 2011 to 2015, overseeing project management initiatives.
Career at Canon Deutschland GmbH
Olaf Metzner's career includes a significant period at Canon Deutschland GmbH, where he worked as a Service Manager from 1989 to 2006. During his 17 years at Canon, he was involved in managing service operations and ensuring customer satisfaction. His experience at Canon laid a strong foundation for his subsequent roles in technical service management.
Professional Background
Olaf Metzner has a diverse professional background in technical service management, spanning over three decades. His career began at Canon Deutschland GmbH, followed by various roles at Neopost, and currently at Quadient. His extensive experience in managing technical service centers and projects has equipped him with a comprehensive understanding of customer service and operational efficiency in the technical support sector.