Pamela Andreson
About Pamela Andreson
Pamela Anderson is a Customer Master Administrator at Quadient with over 15 years of experience in customer service. She specializes in managing customer accounts and data integrity using Salesforce and Oracle ERP systems.
Work at Quadient
Pamela Andreson has been employed at Quadient since 2019, serving as a Customer Master Administrator for five years. In this role, she is based in Milford, Connecticut, and is responsible for managing customer accounts and maintaining critical customer information. Her work involves utilizing Salesforce and Oracle ERP systems to ensure data accuracy and efficiency. She also sets up accounts in testing modules for new National Accounts, showcasing her skills in system testing and implementation.
Experience in Customer Service
With over 15 years of experience in customer service, Pamela Andreson emphasizes a customer-centric approach in her work. She focuses on building strong relationships and fostering customer loyalty. Her extensive background includes regular updates and verification of customer accounts, ensuring the integrity of data within Salesforce and Oracle ERP systems. This experience highlights her commitment to providing high-quality service and maintaining accurate customer information.
Previous Employment at Seymour Optometric Center
Before joining Quadient, Pamela Andreson worked at Seymour Optometric Center from 2007 to 2019. During her 12 years there, she held multiple roles, including Receptionist, Optometric Technician, and Billing Specialist. This diverse experience contributed to her customer service skills and provided her with a comprehensive understanding of the operational aspects of a healthcare setting.
Education and Expertise
Pamela Andreson studied at Porter and Chester Institute, where she earned a Computer Repair Technician Certificate from 1986 to 1987. She furthered her education at Naugatuck Valley Community College, focusing on Computer and Information Sciences from 1992 to 1996. This educational background supports her expertise in managing customer data and utilizing technology effectively in her current role.