Pat Acri
About Pat Acri
Pat Acri is a Communications Specialist focused on customer engagement, currently working at Quadient since 2016. With extensive experience in the field, Acri has a history of driving revenue growth and enhancing customer experience through omni-channel communication strategies.
Work at Quadient
Pat Acri has been employed at Quadient as a Communications Specialist/Customer Engagement since 2016. In this role, Acri focuses on enhancing customer experience through an omni-channel approach. Acri's contributions have been significant in establishing Quadient as a leader in the Gartner Magic Quadrant for Customer Communications Management for three consecutive years. The position involves utilizing Quadient/GMC Inspire™ to create, manage, and deliver customer communications across various channels.
Previous Experience at IKON Office Solutions
Prior to joining Quadient, Pat Acri worked at IKON Office Solutions in two capacities. From 1998 to 2001, Acri served as a Digital Product Manager for three years. Following this role, Acri worked as a Production Solution Specialist-Color from 2001 to 2014, accumulating a total of 13 years of experience at IKON. During this time, Acri developed skills in driving market strategies and innovative business solutions.
Experience at Ricoh USA, Inc.
Pat Acri continued to build expertise in the field while working at Ricoh USA, Inc., where Acri held the position of Production Solution Specialist-Color from 2001 to 2014. This role involved managing production solutions and contributing to client engagement and retention, which helped generate significant revenue and profit growth.
Role at A&A Office Systems, Inc.
Before joining Quadient, Pat Acri worked at A&A Office Systems, Inc. as a Production Solutions Manager from 2015 to 2016. This role lasted for one year and involved overseeing production solutions, further enhancing Acri's experience in customer engagement and communication strategies.
Education and Expertise
While specific educational qualifications are not provided, Pat Acri possesses extensive expertise in customer engagement and communications. Acri has a proven track record of generating revenue and profit growth by fostering client interest and retention. This expertise is complemented by a strong background in utilizing technology to improve customer experience.