Rich Filar
About Rich Filar
Rich Filar is a Business Communications Specialist with extensive experience in customer communications and marketing. He currently works at Quadient and has held various roles in organizations such as YayPay, GN ReSound, and Medtronic.
Work at Quadient
Rich Filar currently holds multiple positions at Quadient, including Business Communications Specialist and Accounts Receivable by YayPay. He has been with Quadient since 2022, focusing on enhancing customer communications and ensuring a cohesive brand image. His role involves managing ad hoc mail and providing multi-channel delivery options. Additionally, he contributes to the Accounts Payable Automation team at Beanworks by Quadient, further showcasing his expertise in optimizing customer communications.
Education and Expertise
Rich Filar studied Marketing at Penn State University from 1990 to 1992. His educational background has equipped him with the skills necessary to specialize in omni-channel customer communications. He emphasizes delivering a positive experience to clients, aiming to earn referrals through effective professional interactions. His expertise includes automating both physical and digital mail processes, which enhances operational efficiency.
Background
Rich Filar has a diverse professional background, having worked in various roles across multiple organizations. Prior to his current positions at Quadient, he served as a Market Development Specialist at Medtronic from 2016 to 2018, where he focused on referral network development. He also spent six years at GN ReSound, helping hearing care professionals in Western PA and Eastern Ohio achieve practice growth. Additionally, he was a member of the Board of Directors at the Plum Chamber of Commerce from 2022 to 2023.
Achievements
Rich Filar has made significant contributions to his roles throughout his career. At GN ReSound, he played a key role in assisting hearing care professionals in achieving their business objectives. His work at Quadient emphasizes a commitment to delivering exceptional customer experiences. He also actively participated in community service as a member of the Board of Directors for the Plum Chamber of Commerce, contributing to local business initiatives.
Current Roles and Responsibilities
In addition to his work at Quadient, Rich Filar serves as a Heinz Field Champions Club Attendant at PSSI Stadium LLC, a position he has held since 2021. His responsibilities in this role include providing exceptional service to guests and ensuring a positive experience during events. This position complements his focus on customer service and communication in his other professional roles.