Rodney Tovaas
About Rodney Tovaas
Rodney Tovaas serves as the Vice President of Global Inbound Customer Experience at Quadient, a position he has held since 2021 in the Dallas-Fort Worth Metroplex.
Work at Quadient
Rodney Tovaas serves as the Vice President of Global Inbound Customer Experience at Quadient. He has held this position since 2021, contributing to the company's focus on enhancing customer interactions and experiences. His role involves overseeing inbound customer service strategies and initiatives, aimed at improving customer satisfaction and engagement. Tovaas operates from the Dallas-Fort Worth Metroplex, where he leads a team dedicated to optimizing customer experience across various channels.
Background
Rodney Tovaas has been involved in the customer experience sector for several years. His current position at Quadient reflects his extensive experience in managing customer service operations. The Dallas-Fort Worth Metroplex serves as his base of operations, where he engages with both local and global teams to implement effective customer experience strategies.
Achievements
Since joining Quadient in 2021, Rodney Tovaas has focused on enhancing the inbound customer experience. His leadership in this area has contributed to the company's efforts to streamline customer service processes and improve overall customer satisfaction. His work is aligned with Quadient's mission to deliver exceptional customer experiences through innovative solutions.