Sam Friend
About Sam Friend
Sam Friend is an Inside Sales Account Manager at Quadient in Sydney, Australia, where he has worked since 2021. He holds a Bachelor of Business in Marketing from Charles Sturt University and has previous experience in business development and call center management.
Work at Quadient
Sam Friend has been employed at Quadient as an Inside Sales Account Manager since 2021. In this role, he focuses on expanding Quadient's Mid Market portfolio, particularly within the Banking, Financial Services, Superannuation, and Insurance sectors. His responsibilities include promoting Quadient's SaaS customer communications management solution, Inspire Evolve, to potential clients. Sam's efforts contribute to the company's growth and market presence in these industries.
Education and Expertise
Sam Friend studied at Charles Sturt University, where he earned a Bachelor of Business with a focus on Marketing. His studies spanned from 2010 to 2016, providing him with a solid foundation in business principles and marketing strategies. Additionally, he attended Sydney Church of England Grammar School from 2004 to 2009, which contributed to his early academic development.
Previous Work Experience
Before joining Quadient, Sam Friend held several positions that contributed to his professional development. He worked as a Call Center Manager at CONTACT CENTRES AUSTRALIA for six months in 2014 to 2015. Following that, he served as a Business Development Manager for the APAC Mid Market at GBG Plc from 2019 to 2021. These roles provided him with experience in sales management and business development, enhancing his skills in client relations and market strategy.
Career Focus
Sam Friend prioritizes the growth of Quadient's Mid Market portfolio, specifically targeting the Banking, Financial Services, Superannuation, and Insurance industries. His focus on these sectors aligns with Quadient's strategic goals, allowing him to leverage his expertise in customer communications management solutions. His role involves understanding client needs and promoting relevant solutions to enhance customer engagement.