Stéphanie Elkoubi

Stéphanie Elkoubi

Senior Change Manager @ Quadient

About Stéphanie Elkoubi

Stéphanie Elkoubi is a Senior Change Manager at Quadient, specializing in organizational change and digital transformation. With a diverse background in commercial roles and extensive education in project management and sales, she emphasizes employee satisfaction as crucial for business success.

Current Role at Quadient

Stéphanie Elkoubi serves as a Senior Change Manager at Quadient, a position she has held since 2022. In this role, she focuses on managing organizational change to support digital transformation initiatives. Her work is based in Rueil-Malmaison, Île-de-France, France. Elkoubi emphasizes the importance of employee engagement and satisfaction as critical components in driving customer satisfaction and overall business profitability.

Previous Experience in the Travel Industry

Stéphanie Elkoubi has extensive experience in the travel sector. She began her career at Havas Voyages as an Agent de Voyages B to C, where she worked from 1990 to 1995. Following this, she held the position of Directrice Commerciale at Expedia, Inc. from 2005 to 2010. She continued her career in the travel industry as Directrice Commerciale at www.terraeco.net from 2010 to 2014, contributing to the commercial strategy in the Région de Nantes, France.

Educational Background and Certifications

Stéphanie Elkoubi has a solid educational foundation with various certifications. She studied at IFOCOP - Institut de Formation Professionnelle, where she earned a BTS in Force de vente with a focus on Sales Animation and Management in 1996. She furthered her education at HEC Paris, obtaining a certification in Executive Association in 2009. In 2017, she completed a specialization in digital transformation project management at the Conservatoire National des Arts et Métiers.

Consulting and Training Experience

In addition to her roles in management, Stéphanie Elkoubi has experience in consulting and training. She worked as a Consultante en formation at Université Paris Descartes for eight months in 2015. Additionally, she served as Formatrice Commerciale 2.0 at Quadient from 2017 to 2022, where she focused on training initiatives aimed at enhancing commercial skills within the organization.

Advocacy for Employee Engagement

Stéphanie Elkoubi advocates for the significance of employee satisfaction in achieving customer satisfaction and business profitability. She believes that fostering a personal and emotional connection between brands and consumers is essential for success in today's market. Her expertise in managing organizational change aligns with her commitment to enhancing employee engagement within organizations.

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