Terence Wallace
About Terence Wallace
Terence Wallace is a Senior Business Manager at Quadient, where he has worked since 2018. He specializes in account management and process automation, focusing on enhancing communication strategies and building long-term client relationships.
Work at Quadient
Terence Wallace has been employed at Quadient since 2018, currently holding the position of Senior Business Manager. In this role, he manages corporate accounts within the Alliance Division, concentrating on enhancing communication strategies and reducing costs for clients. Previously, he served as a Senior Account Manager from 2010 to 2015 and as a Business Manager from 2015 to 2018. His responsibilities have included providing a consultative approach to account management and specializing in Robotic Process Automation (RPA) and Business Process Automation.
Previous Experience
Before joining Quadient, Terence Wallace worked in various roles that contributed to his expertise in sales and account management. He was an Inside Sales Executive at Primelocation for 10 months in 2007-2008, where he gained experience in sales strategies. He then transitioned to Reed Education Professionals as a Recruitment Consultant from 2008 to 2009, further developing his skills in client relations and recruitment.
Education and Expertise
Terence Wallace studied at St John Rigby Roman Catholic College from 1996 to 2001. His educational background laid the foundation for his career in business management and account services. He specializes in areas such as Customer Experience, Accounts, Finance, HR, and Operations, utilizing his knowledge to help clients address their specific challenges.
Client Relationship Management
In his current role at Quadient, Terence Wallace emphasizes the importance of building strong, long-term relationships with clients. He focuses on adding value to their organizations and enhancing their relationship with Quadient. His consultative approach enables clients to define and address issues effectively, ensuring that their needs are met and that they receive tailored solutions.