Virginie Pocachard
About Virginie Pocachard
Virginie Pocachard is a Gestionnaire ADV at Quadient, where she has worked since 2018. She has a background in communication and has demonstrated strong problem-solving skills in managing client accounts and supporting colleagues with various administrative tasks.
Work at Quadient
Virginie Pocachard has been employed at Quadient since 2018, serving as a Gestionnaire ADV. In this role, she is responsible for managing client accounts and resolving payment delays, demonstrating her problem-solving abilities. She operates from Villeneuve-d’Ascq, Nord-Pas-de-Calais, France, and plays a significant role in ensuring the smooth operation of the accounts department. Her responsibilities include utilizing Salesforce and SAP for order entry and tracking, which highlights her proficiency with these software tools.
Education and Expertise
Virginie Pocachard studied at ESUPCOM Lille, where she focused on Communication. She completed a BTS in Communication from 2012 to 2014, followed by a Licence in CPC - Stratégies événementielles from 2014 to 2015. In 2014, she achieved the Diplôme de la meilleure communication sportive. Her educational background provides her with a solid foundation in communication strategies, which she applies in her current role.
Background
Before joining Quadient, Virginie Pocachard worked at Naos publishing as a Redactrice web from 2017 to 2018. This position allowed her to develop her writing and editorial skills in a web context. She completed her BAC S at Lycée Kernanec in 2012, which set the groundwork for her further studies in communication and event strategies.
Achievements in Problem Solving
In her current position at Quadient, Virginie Pocachard successfully resolved payment delays for two major client accounts. This achievement reflects her strong problem-solving skills and her ability to manage client relationships effectively. Additionally, she acts as a Key User, conducting tests on new processes and identifying anomalies for improvement, which contributes to the overall efficiency of her team.
Technical Skills
Virginie Pocachard demonstrates proficiency in various technical tools essential for her role. She creates dynamic Excel pivot tables to monitor client-specific requirements and trigger billing processes. Her ability to assist colleagues with Excel spreadsheets further showcases her technical skills and commitment to ensuring proper procedure application within her team.