Volker Heidenreich
About Volker Heidenreich
Volker Heidenreich serves as the Director of Helpdesk & Dispatch at Quadient in München, Bayern, a position he has held since 2020. He previously worked at Quadient for 23 years as the Manager of Technical Customer Service from 1997 to 2020.
Current Role at Quadient
Volker Heidenreich serves as the Director of Helpdesk & Dispatch at Quadient, a position he has held since 2020. He is based in München, Bayern. In this role, he is responsible for overseeing the helpdesk operations and dispatch services, ensuring efficient support for customers.
Previous Experience at Quadient
Prior to his current role, Volker Heidenreich worked at Quadient for 23 years as the Manager of Technical Customer Service from 1997 to 2020. During this time, he managed a team focused on providing technical support and service to customers, contributing to the overall customer experience.
Professional Background
Volker Heidenreich has extensive experience in customer service and technical support within the technology sector. His long tenure at Quadient reflects his commitment to customer satisfaction and operational efficiency in service delivery.
Location and Operations
Volker Heidenreich operates from München, Bayern, where he leads the helpdesk and dispatch functions at Quadient. His location plays a key role in managing regional customer support and service operations.