πŸ’₯ Angie Parkhouse πŸ’₯

Enterprise Csm @ Qualia

About πŸ’₯ Angie Parkhouse πŸ’₯

Angie Parkhouse is an Enterprise Customer Success Manager with a background in software sales and a focus on relationship management. She has held various roles in the industry, including positions at Medtronic, Flexion Therapeutics, and Qualia, and has a passion for problem-solving and professional growth.

Work at Qualia

Currently, Angie Parkhouse serves as an Enterprise Customer Success Manager (CSM) at Qualia, a position she has held since 2021. In this role, she focuses on enhancing customer relationships and ensuring client satisfaction. Prior to her current position, she worked as an Account Executive III at Qualia from 2019 to 2021. Her experience at Qualia emphasizes her commitment to customer success and her ability to adapt to various roles within the organization.

Previous Experience in Customer Management

Angie Parkhouse has held several positions in customer management prior to her tenure at Qualia. She worked at Medtronic as an Account Manager from 2009 to 2012, where she managed client accounts in the Austin, Texas area. Following this, she served as a Territory Manager at Home Warranty of America from 2004 to 2009 and at Flexion Therapeutics from 2017 to 2018. These roles contributed to her expertise in relationship management and problem-solving.

Background in Professional Sports

Angie Parkhouse has a background in professional sports, specifically as a national-level Enduro Mountain Bike Racer. This experience not only provided her with personal growth and confidence but also led to a sabbatical where she worked as a Professional Bike Racer and Brand Ambassador for VanDOit from 2018 to 2019. Her involvement in competitive sports reflects her dedication and ability to excel in high-pressure environments.

Education and Expertise

Angie Parkhouse earned a Bachelor of Science degree from Texas State University, where she studied Geography with a focus on Resource and Environmental Studies and Biology from 1999 to 2003. Her educational background provides her with a solid foundation in analytical thinking and problem-solving, skills that are essential in her current role in customer success management.

Career Transition and Personal Growth

Angie Parkhouse transitioned into software sales to achieve a remote work lifestyle that aligns with her personal happiness goals. This career pivot was influenced by an unexpected injury that shifted her focus toward business and customer success. Through this transition, she has utilized her skills in customer success to strive for professional excellence and personal fulfillment.

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