Cara Tomain
About Cara Tomain
Cara Tomain serves as a Strategic Customer Success Manager at Qualia, a position she has held since 2021. She earned her Bachelor's degree in Marketing and Hospitality from the University of New Haven between 2009 and 2013.
Work at Qualia
Cara Tomain has been serving as a Strategic Customer Success Manager at Qualia since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from Qualia's services. Her responsibilities include managing client relationships, addressing customer needs, and implementing strategies to improve overall customer experience. With three years of experience in this position, she contributes to the company's mission of providing innovative solutions in the real estate sector.
Education and Expertise
Cara Tomain earned her Bachelor's degree in Marketing and Hospitality from the University of New Haven, where she studied from 2009 to 2013. This educational background has equipped her with a strong foundation in customer engagement and service management. Her expertise in marketing principles and hospitality management supports her current role in customer success, allowing her to effectively address client needs and foster long-term relationships.
Background
Cara Tomain has a professional background that combines her education in marketing and hospitality with her current role in customer success. Her experience in these fields has shaped her approach to client interactions and service delivery. Since joining Qualia, she has focused on understanding customer requirements and aligning them with the company's offerings, which is essential for driving customer loyalty and satisfaction.