Filomena Geisler
About Filomena Geisler
Filomena Geisler is a Customer Success Manager at Qualia with over 15 years of experience in administrative support within the Title and Escrow Industry. She has a background in proofreading and is currently pursuing a Real Estate License.
Work at Qualia
Filomena Geisler has been serving as a Customer Success Manager at Qualia since 2021. In this role, she operates from Boulder, Colorado, and focuses on enhancing customer satisfaction and success within the Title and Escrow Industry. Her responsibilities include collaborating with executive management and professionals from title and escrow companies to develop and implement effective workflow processes. Geisler's proficiency in various computer applications, particularly ResWare software, supports her efforts in optimizing customer experiences and operational efficiency.
Education and Expertise
Filomena Geisler has pursued extensive education in proofreading and real estate. She studied at Proofread Anywhere, where she completed a year-long program in Transcript Proofreading from 2018 to 2019 and an 11-month program in General Proofreading in 2018. Additionally, she has been studying at Real Estate Educators since 2014, working towards obtaining her Real Estate License. This educational background complements her over 15 years of experience in providing administrative support specifically within the Title and Escrow Industry.
Background
Filomena Geisler has over 15 years of experience in the Title and Escrow Industry, where she has developed a strong foundation in administrative support. Her career has been characterized by a focus on process improvement and technology integration. Geisler describes herself as a process person, indicating her preference for structured approaches to workflow and operations. Her background in both proofreading and real estate further enhances her capabilities in her current role.
Professional Skills
Filomena Geisler possesses a range of professional skills that support her role as a Customer Success Manager. She is proficient in various computer applications, which enables her to effectively lead the utilization of ResWare software. Geisler enjoys collaborating with executive management, title and escrow professionals, and software company representatives to create and administer workflow processes. Her technical skills and process-oriented mindset contribute to her effectiveness in enhancing customer success.