Jason Benson

Sr Manager, Strategic Onboarding & Customer Success @ Qualia

About Jason Benson

Jason Benson serves as the Senior Manager of Strategic Onboarding and Customer Success at Qualia, where he has worked in various roles since 2017. He has a strong background in customer success and real estate, complemented by a diverse educational background from Florida State University.

Current Role at Qualia

Jason Benson serves as the Senior Manager of Strategic Onboarding and Customer Success at Qualia. He has held this position since 2022, contributing to the company's efforts in enhancing customer experience and onboarding processes. His role focuses on ensuring that clients successfully integrate Qualia's solutions into their operations, thereby driving customer satisfaction and retention.

Previous Experience at Qualia

Before his current role, Jason Benson held several positions at Qualia, showcasing his growth within the organization. He worked as a Strategic Customer Success Manager from 2020 to 2021 and as a Senior Enterprise Customer Success Manager from 2018 to 2020. His tenure at Qualia began in 2017 as a Customer Support Specialist, where he gained foundational knowledge in customer service and support.

Real Estate Industry Background

Jason Benson has extensive experience in the real estate sector, having worked as a Real Estate Agent at Keller Williams Realty, Inc. from 2015 to 2021. His six years in this role provided him with a deep understanding of the real estate market and customer needs, which he leverages in his current position to enhance customer success strategies.

Educational Background

Jason Benson studied at Florida State University, where he earned a Bachelor of Arts degree. His academic focus included History, International Affairs, and Arabic. This diverse educational background equips him with a unique perspective that informs his approach to customer success and strategic onboarding.

Sales and Marketing Experience

Prior to his roles at Qualia and Keller Williams Realty, Jason Benson worked as a Sales and Marketing Associate at UDR from 2013 to 2016. This experience contributed to his skills in sales and customer engagement, further enhancing his capabilities in customer success management.

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