Jodi Bailey
About Jodi Bailey
Jodi Bailey is a Customer Success Manager currently employed at Qualia, where she has worked since 2021. She has extensive experience in various roles related to software and systems administration, having previously held positions at companies such as Cloudstar, DataQuick, and First American Title.
Current Role at Qualia
Jodi Bailey serves as a Customer Success Manager at Qualia, a position she has held since 2021. In this role, she focuses on ensuring customer satisfaction and facilitating the successful use of Qualia's software solutions. Her responsibilities include onboarding new clients, providing ongoing support, and addressing any issues that may arise during the customer journey.
Professional Experience
Prior to her current role, Jodi Bailey accumulated extensive experience in various positions within the technology and real estate sectors. She worked at Adeptive Software as a Product Support Specialist from 2020, and held the position of Senior Business Systems Analyst at First American Title from 2016 to 2018. Her earlier roles include being a Title Production Software Administrator at Cloudstar and a System Administrator at DataQuick.
Background in Business Analysis
Jodi Bailey has a strong background in business analysis, having spent 16 years at Rels as a Business Analyst from 1996 to 2012. This foundational experience equipped her with skills in analyzing business needs and implementing effective solutions. Additionally, she worked as a Project Manager - Implementation Specialist at Stewart Title from 2014 to 2016, where she managed project implementations.
Education and Training
While specific details about Jodi Bailey's education are not provided, her extensive professional experience in various technical roles suggests a solid foundation in relevant skills and knowledge. Her roles have required a blend of technical expertise and customer service acumen, which she has developed throughout her career.