Lee Conger
About Lee Conger
Lee Conger is a Customer Success Manager with extensive experience in both education and technology sectors. Currently employed at Qualia, he has a strong background in customer relationship management and a proven ability to enhance customer satisfaction.
Work at Qualia
Lee Conger serves as a Customer Success Manager at Qualia, a position he has held since 2024. In this role, he contributes to the digital transformation of the home ownership process, utilizing technology to enhance customer experiences. His responsibilities include identifying potential issues and providing strategic solutions to improve customer satisfaction and retention.
Previous Experience at Pavilion
Prior to his current role at Qualia, Lee Conger worked at Pavilion in various capacities. He served as a Customer Success Manager for both Individual and Corporate Accounts from 2022 to 2024. During his tenure, he successfully transformed a portfolio of underperforming accounts, demonstrating his ability to renew and expand customer relationships. His experience at Pavilion spanned multiple roles, including Sr. Customer Success Manager.
Background in Education
Lee Conger has a strong background in education, having worked in various roles within Gwinnett County Public Schools. He served as an English Teacher from 2015 to 2016, an Assistant Principal from 2021 to 2022, and a Local School Technology Coordinator from 2016 to 2021. His experience in education enhances his ability to communicate complex ideas effectively in the B2B SaaS environment.
Educational Qualifications
Lee Conger earned both his Bachelor’s and Master’s Degrees in English/Language Arts Teacher Education from the UGA Mary Frances Early College of Education. He completed his Bachelor’s Degree from 2003 to 2007 and his Master’s Degree from 2007 to 2008. This educational foundation supports his expertise in communication and collaboration.
Teaching Experience
In addition to his roles in K-12 education, Lee Conger has experience in higher education as an Adjunct English Professor at Middle Tennessee State University from 2008 to 2009. He also worked as an English Teacher and Department Chair at Fairfax County Public Schools from 2010 to 2015. This diverse teaching experience contributes to his effective communication skills.