Michael Vann

Customer Account Manager @ Qualia

About Michael Vann

Michael Vann is a Customer Account Manager currently employed at Qualia since 2020 and has extensive experience in account management and customer relations across various companies in Colorado.

Current Role at Qualia

Michael Vann serves as a Customer Account Manager at Qualia, a position he has held since 2020. In this role, he is responsible for managing customer accounts and ensuring client satisfaction. His work focuses on building strong relationships with clients and addressing their needs effectively. Vann's experience in customer account management allows him to contribute to the overall success of the organization.

Previous Experience in the Mortgage Industry

Before joining Qualia, Michael Vann worked at Cherry Creek Mortgage, LLC as an Investor Delivery Analyst from 2010 to 2016. During his six years in this role, he gained valuable insights into the mortgage industry and developed skills in investor relations and delivery processes. This experience laid a strong foundation for his subsequent roles in account management.

Career Progression at Transamerica and Omni Promotional

After his tenure at Cherry Creek Mortgage, Vann transitioned to Transamerica, where he worked as a Transaction Coordinator from 2016 to 2018. He then took on the role of National Account Manager at Omni Promotional from 2018 to 2020. These positions enhanced his expertise in transaction management and account oversight, further preparing him for his current role at Qualia.

Education and Academic Background

Michael Vann studied at Western Kentucky University from 2000 to 2005, where he earned a degree in Business Administration and Management. This educational background provided him with a comprehensive understanding of business principles and management strategies, which he has applied throughout his career in various roles.

Current Role at Quantum Metric

In addition to his role at Qualia, Michael Vann has been working as a Senior Account Manager at Quantum Metric since 2022. In this position, he focuses on managing key accounts and driving customer success. His dual roles demonstrate his capability in handling multiple responsibilities while maintaining a high level of service.

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