Michelle Roberts
About Michelle Roberts
Michelle Roberts is an Administrative Processor currently working at Qualia in the Austin, Texas area. She has a background in healthcare management and has held various roles, including Front Office Manager at Little River Healthcare and Medical Records/Authorization Specialist at Central Park Imaging.
Work at Qualia
Currently, Michelle Roberts serves as an Administrative Processor at Qualia, a position she has held since 2019. In this role, she operates within the Austin, Texas area and is responsible for facilitating coordination between title companies and bank partners. Her efforts contribute to streamlining project execution processes, enhancing overall operational efficiency.
Previous Experience in Healthcare Administration
Before joining Qualia, Michelle Roberts worked as a Front Office Manager at Little River Healthcare from 2015 to 2017. During her two years in this role, she managed front office operations in South Austin. Additionally, she served as a Medical Records/Authorization Specialist at Central Park Imaging from 2012 to 2014, where she worked for two years in managing medical records and authorizations.
Education and Expertise
Michelle Roberts studied at the Academy of Healthcare, where she focused on Medical/Clinical Assistant from 2002 to 2003. She also attended the Academy of Health Care Professions, achieving qualifications in Medical/Health Management and Clinical Assistant/Specialist. Her educational background provides her with a solid foundation in healthcare administration and management.
Achievements in Data Security and Logistics
Throughout her career, Michelle Roberts has implemented significant improvements in operational processes. She successfully integrated SFTP for secure banking communications, enhancing data security and compliance. Additionally, she coordinated the integration of FedEx services into company operations, which improved logistical efficiency.