Natalie Sanchez

Natalie Sanchez

Strategic Customer Success @ Qualia

About Natalie Sanchez

Natalie Sanchez is a professional in Strategic Customer Success with extensive experience in account management and client engagement, primarily in the high-tech sector. She has worked at notable organizations such as Dun & Bradstreet and currently holds a position at Qualia since 2021.

Current Role at Qualia

Natalie Sanchez currently holds the position of Strategic Customer Success at Qualia, where she has been employed since 2021. In this role, she focuses on enhancing customer experiences and ensuring successful outcomes for clients. Her expertise in customer success strategies contributes to the overall growth and satisfaction of Qualia's client base.

Previous Experience at Dun & Bradstreet

Natalie Sanchez has extensive experience at Dun & Bradstreet, where she worked in various capacities from 2012 to 2021. She served as Account Manager I for Mid-Market Accounts and later progressed to Account Manager III for Strategic Accounts in the High-Tech Vertical. In her final role as Client Engagement Director, she managed strategic accounts, demonstrating her ability to handle complex client relationships.

Background in Public Relations and Communications

Natalie Sanchez studied Public Relations and Spanish at The University of Texas at Austin, earning a Bachelor of Science degree from 2000 to 2003. She also attended Austin Community College, where she focused on Communications from 1998 to 2000. This educational background has equipped her with strong communication skills essential for her roles in customer success and account management.

Early Career at Public Strategies, Inc. and Infinity Broadcasting

Natalie Sanchez began her career as an Account Executive at Public Strategies, Inc. from 2004 to 2007, where she developed her skills in client management. Additionally, she worked as a Marketing Assistant at Infinity Broadcasting for a brief period in 2003. These early experiences laid the foundation for her future roles in strategic customer engagement.

Educational Journey

Natalie Sanchez's educational journey includes studies at Texas A&M University, where she pursued Geophysical Sciences from 1997 to 1998. She also attended LHN from 1993 to 1997. Her diverse educational background has contributed to her multifaceted skill set, enhancing her professional capabilities in various roles.

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