Paola Maksyn
About Paola Maksyn
Paola Maksyn is a Customer Success Manager at Qualia, specializing in ResWare. She has extensive experience in the title and escrow industry, having held various roles over the years, including positions at Stewart Title and PMH Financial.
Current Role at Qualia
Paola Maksyn serves as the Customer Success Manager for ResWare at Qualia. She has held this position since 2021, contributing to the company's focus on enhancing customer experiences and ensuring client satisfaction. In her role, she is responsible for managing client relationships and providing support to maximize the use of ResWare's services.
Previous Experience at Stewart Title
Prior to her current role, Paola worked as a Bilingual Escrow Officer at Stewart Title from 2019 to 2020. During her tenure, she facilitated transactions and provided bilingual support to clients, enhancing communication and service delivery in the escrow process.
Background in Escrow and Title Services
Paola has extensive experience in the escrow and title services industry. She worked as a Licensed Escrow Officer at Colorado Escrow & Title from 2018 to 2019. Her responsibilities included managing escrow accounts and ensuring compliance with relevant regulations. Additionally, she briefly served as a Licensed Escrow Officer at First National Title & Escrow in 2021.
Experience at PMH Financial
Paola's career includes significant roles at PMH Financial, where she worked as an Account Representative in Loan Servicing from 2008 to 2009 and as a Short Sale Asset Manager from 2008 to 2013. In these positions, she developed skills in loan management and asset recovery, contributing to her expertise in financial services.
Role at ResWare
Before joining Qualia, Paola was a Customer Success Manager at ResWare from 2020 to 2021. In this role, she focused on customer engagement and support, helping clients navigate the software and optimize their operations. This experience laid the groundwork for her current position at Qualia.