Rachel Mallory
About Rachel Mallory
Rachel Mallory serves as the Senior Manager of Operations Recruiting at Qualia, where she has worked since 2019. With a background in project management and customer advocacy, she has held various roles in companies such as Meltwater, IDLife Corporate, and lululemon athletica.
Work at Qualia
Rachel Mallory has been serving as the Senior Manager of Operations Recruiting at Qualia since 2019. In this role, she focuses on enhancing the recruitment process within the operations department. Her responsibilities include analyzing stakeholder needs and developing effective business solutions. Rachel's expertise contributes to maintaining realistic project timelines while ensuring that the recruitment strategies align with the company's operational goals.
Previous Experience in Operations and Project Management
Prior to her current position, Rachel Mallory worked at Meltwater as a Project Manager in Solutions Engineering from 2014 to 2018. She pioneered the role of project manager within her department, providing tailored solutions to global enterprise clients. Additionally, she held various positions that contributed to her operational and management skills, including roles at TurnKey Vacation Rentals and IDLife Corporate.
Education and Expertise
Rachel Mallory earned a Bachelor of Arts in Public Relations and Rhetorical Advocacy from Purdue University, where she studied from 2006 to 2011. She also attended Deakin University, further expanding her educational background. Her academic focus and professional experiences have equipped her with the skills to analyze stakeholder needs and implement effective business solutions.
Background in Marketing and Customer Advocacy
Rachel's career began with various roles in marketing and customer advocacy. She worked as a Marketing Management Intern at Hollywood Casino in 2011 and later served as an Assistant Manager at lululemon athletica. Her experience includes a position as a Customer Advocate Supervisor at IDLife Corporate, where she developed skills in customer relations and team management.
Achievements in Process Implementation
Throughout her career, Rachel Mallory has successfully implemented new processes to enhance efficiency within sales teams. Her initiatives have improved the handling of potential cases, demonstrating her ability to streamline operations and drive performance improvements in various roles.