Stephanie Yoo
About Stephanie Yoo
Stephanie Yoo is a Senior Billing Specialist at Qualia, where she has worked since 2022. She has extensive experience in billing and customer management, having held various roles at Fourth prior to her current position.
Work at Qualia
Stephanie Yoo has been employed at Qualia since 2021, where she currently holds the position of Senior Billing Specialist. In this role, she is responsible for managing billing processes and ensuring accuracy in financial transactions. Her tenure at Qualia has spanned over two years, during which she has contributed to the efficiency of the billing department.
Previous Experience at Fourth
Prior to her role at Qualia, Stephanie Yoo worked at Fourth in various capacities. She served as a Customer Management Enablement Manager from 2019 to 2020, focusing on enhancing customer service processes. Before that, she held the position of Implementation Specialist from 2017 to 2019, where she was involved in onboarding new clients. Additionally, she worked as a Billing Analyst from 2020 to 2021 and as a Customer Service Technician from 2016 to 2017, accumulating significant experience in customer support and billing operations.
Education and Expertise
Stephanie Yoo earned her Bachelor of Arts degree in Accounting from Washington & Jefferson College, completing her studies from 2011 to 2015. This educational background has provided her with a solid foundation in financial principles and practices, which she applies in her current role in billing and customer management.
Career Timeline
Stephanie Yoo's career began at Fourth, where she held multiple roles over several years. She started as a Customer Service Technician in 2016, then transitioned to an Implementation Specialist in 2017. After two years in that role, she became a Billing Analyst in 2020 and later served as a Customer Management Enablement Manager until 2020. In 2021, she joined Qualia, where she has continued to advance her career in billing.