Tamera Blakely
About Tamera Blakely
Tamera Blakely is an Implementation Manager currently at Qualia, where she has worked since 2022. She has a diverse background in customer service and support roles, including positions at Ball State University, Cooper's Hawk Winery and Restaurants, and ZeroCater.
Current Role at Qualia
Tamera Blakely serves as an Implementation Manager at Qualia, a position she has held since 2022. In this role, she is responsible for overseeing the implementation of Qualia's software solutions for clients. Her focus is on ensuring a seamless transition and optimal use of the platform, contributing to customer satisfaction and success.
Previous Experience at Qualia
Before her current role, Tamera worked at Qualia as a Customer Success Representative from 2021 to 2022. In this capacity, she supported clients in utilizing the company's services effectively, addressing inquiries, and fostering strong relationships to enhance user experience.
Work History at Ball State University
Tamera Blakely has held multiple positions at Ball State University. She worked as a Campus Ambassador for two months in 2015, promoting university events and initiatives. Additionally, she served as Front Desk Staff from 2015 to 2016, where she managed front desk operations and assisted students and visitors.
Experience in Customer Service Roles
Tamera has a background in customer service, having worked as a Tasting Room Attendant at Cooper's Hawk Winery and Restaurants from 2018 to 2019. She also gained experience as a Customer Experience Analyst at ZeroCater from 2019 to 2020, where she focused on enhancing customer interactions and satisfaction.
Educational Background
Tamera Blakely earned her Bachelor's degree in General Studies from Ball State University, completing her studies from 2014 to 2018. This educational foundation has equipped her with a diverse skill set applicable to her various roles in customer service and implementation management.