Tory Granfield
About Tory Granfield
Tory Granfield is a Content Marketing Manager at Qualia, where she has worked since 2023. She has a background in customer support and content development, with previous roles at Qualia, Foster LLP, and the MetroWest YMCA.
Current Role as Content Marketing Manager
Tory Granfield currently serves as the Content Marketing Manager at Qualia, a position she has held since 2023. In this role, she is responsible for developing multimedia content for major events and implementing Qualia's content marketing strategy. Tory collaborates with external subject matter experts to produce on-brand content and reports on content performance, identifying optimization opportunities for marketing campaigns. Her work contributes to enhancing the visibility and effectiveness of Qualia's marketing efforts.
Previous Experience at Qualia
Before her current role, Tory Granfield worked at Qualia in various capacities. She served as the Director of Customer Support for seven months in 2022 to 2023 and as the Senior Manager of Customer Support for one year from 2021 to 2022. In these roles, she focused on improving customer service operations and enhancing the overall customer experience. Her tenure at Qualia provided her with valuable insights into customer needs and support strategies.
Educational Background
Tory Granfield studied at George Mason University from 2011 to 2014, where she earned a Bachelor's degree in English with a concentration in Cultural Studies. This educational background has equipped her with strong communication skills and a deep understanding of cultural contexts, which she applies in her current role in content marketing.
Professional Experience Prior to Qualia
Prior to joining Qualia, Tory Granfield gained diverse professional experience. She worked as a Senior Legal Assistant at Foster LLP from 2014 to 2018, where she supported legal operations. Additionally, she held the position of Cafe Lead at Barnes & Noble from 2012 to 2013, managing café operations. Earlier in her career, she served as a School's Out Group Leader at MetroWest YMCA from 2009 to 2011, where she facilitated activities for children.