Kevin C.
About Kevin C.
Kevin C. is a Product Manager at Qualified, where he has worked since 2023. With a background in technical support and customer relations, he brings extensive experience in software product management and analytics.
Work at Qualified
Kevin C. has been serving as a Product Manager at Qualified since 2023. His role is based in the Portland, Oregon Metropolitan Area and operates remotely. In this position, he utilizes his extensive experience in software product management to oversee product development and ensure alignment with user needs.
Previous Experience in Technical Support
Before his current role, Kevin worked at Qualified as a Senior Technical Support Manager from 2021 to 2023. This position allowed him to develop a strong understanding of customer requirements and technical challenges. Prior to that, he was the Support Team Manager at GetFeedback, Inc. from 2017 to 2021, where he managed support operations and team performance.
Customer Relations Roles at Simple Finance
Kevin's career includes significant experience in customer relations at Simple Finance. He held multiple positions, starting as a Customer Relations Representative in 2014 for five months, then advancing to Customer Relations Shift Lead from 2014 to 2015, and later serving as Customer Relations Logistics Manager from 2015 to 2016. These roles contributed to his skills in people management and customer service.
Education and Expertise
Kevin holds a Bachelor of Arts degree with a focus in Mathematics from Lewis and Clark College, where he studied from 2010 to 2013. His educational background complements his expertise in software product management, project management, prioritization, roadmapping, and quantitative analytics.
Skills and Areas of Experience
Kevin possesses a well-rounded skill set that includes software product management, prioritization, roadmapping, and technical support. His experience in project management and support operations has equipped him with the ability to understand and address user needs effectively.