Linnea Hamada
About Linnea Hamada
Linnea Hamada is a Customer Success Program Manager with extensive experience in various roles at Salesforce, including Legal Operations Manager and Senior Analyst in Risk Security Compliance. She holds a Bachelor of Science in Industrial Engineering from California Polytechnic State University-San Luis Obispo.
Current Role at Qualified
Linnea Hamada serves as the Customer Success Program Manager at Qualified, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of programs that align with client needs. Her responsibilities include managing customer relationships and developing strategies to improve service delivery.
Previous Experience at Salesforce
Linnea Hamada has extensive experience at Salesforce, where she held multiple roles. She worked as a Legal Operations Manager - Business Systems Analyst for 9 months in 2021. Prior to that, she served as a Senior Analyst in Risk Security Compliance Operations for 7 months in 2019 and as an Analyst in Technology Compliance from 2018 to 2019. Additionally, she was a Senior Business Systems Analyst in Legal and Corporate Affairs Operations for 2 years from 2019 to 2021.
Consulting Background at Protiviti
Hamada worked at Protiviti, where she held two positions. She was a Senior Consultant for 7 months in 2017 and previously served as a Technology Consultant for 2 years from 2015 to 2017. In these roles, she contributed to various consulting projects, focusing on technology and operational improvements.
Educational Background in Industrial Engineering
Linnea Hamada earned her Bachelor of Science degree in Industrial Engineering from California Polytechnic State University-San Luis Obispo. She attended the university from 2011 to 2015, where she gained foundational knowledge and skills relevant to her career in engineering and operations.
Early Career Experience
Hamada's early career includes various internships and roles. She completed a summer internship at One Stop Systems in 2012 for 3 months and worked as a Customer Support Operations Intern at Parker Hannifin for 4 months in 2014. Additionally, she gained customer service experience as a Barista at Starbucks from 2012 to 2013.