Michael Curley
About Michael Curley
Michael Curley is a Sr. Qualified Success Architect with extensive experience in customer success management across various organizations. He is also a musician and aspiring author, with a strong belief in data-driven decision-making and a passion for optimizing marketing funnels.
Work at Qualified
Michael Curley currently serves as a Senior Qualified Success Architect at Qualified, a position he has held since 2024. His role involves leveraging his expertise to enhance customer success and optimize client interactions. Prior to this, he worked at Qualified in the same capacity from 2022 to 2024, contributing to the company's focus on customer-centric solutions.
Previous Experience in Customer Success
Michael Curley has extensive experience in customer success roles across various organizations. He worked at Drift as a Senior Customer Success Manager from 2019 to 2021 and also held a similar position at Crayon for five months in 2021. His tenure at CareerArc included roles as a Senior Client Success Manager and Client Success Manager from 2016 to 2018. These positions have equipped him with skills in optimizing customer engagement and satisfaction.
Background in Sales and Marketing
Before focusing on customer success, Michael Curley gained experience in sales and marketing. He worked at Constant Contact as a Channel Sales Representative and SMB Marketing Consultant from 2014 to 2016. Additionally, he served as an Inside Sales Representative and Recruiting Consultant at JCSI for nearly a year. His diverse background in sales has contributed to his understanding of marketing funnels and lead flows.
Education and Expertise
Michael Curley earned a Bachelor’s Degree in Psychology and Political Science from the University of New Hampshire, where he studied from 2006 to 2010. His educational background supports his analytical approach to customer success, emphasizing data-driven decision-making and iterative learning.
Personal Interests
In his personal life, Michael Curley is a musician and an aspiring author. He is an avid reader, particularly enjoying science fiction and fantasy genres. He owns a dog and describes himself as a curious learning machine, reflecting his commitment to continuous personal and professional growth.