Sarah Flohr
About Sarah Flohr
Sarah Flohr is a Senior Qualified Success Architect with extensive experience in marketing technology and customer success, having worked at Qualified and Invesco Ltd. in various roles over several years.
Current Role at Qualified
Sarah Flohr currently serves as a Senior Qualified Success Architect at Qualified, a position she has held since 2023. In this role, she focuses on enhancing customer success strategies and ensuring that clients maximize the value of Qualified's offerings. Her expertise in customer engagement and technology integration plays a crucial role in driving client satisfaction and retention.
Previous Experience at Invesco Ltd.
Prior to her current role, Sarah worked at Invesco Ltd. in various capacities. She served as a Marketing Technology Product Manager from 2020 to 2021, where she managed product development and marketing strategies. Before that, she held the position of Marketing Technology Product Owner from 2018 to 2020, overseeing product lifecycle and stakeholder engagement. Additionally, she was a Manager of Marketing Technology for 8 months in 2020, contributing to the strategic direction of marketing initiatives.
Early Career at TD
Sarah began her career as a Customer Service Representative at TD from 2011 to 2012. In this role, she developed foundational skills in customer service and communication, which have informed her subsequent positions in marketing technology and customer success.
Education and Academic Background
Sarah Flohr earned a Bachelor of Business Administration (B.B.A.) from the University of Prince Edward Island. She studied Business Administration and Management from 2008 to 2012, gaining a solid understanding of business principles and practices that support her professional endeavors in marketing technology and customer success.